AML/KYC Policy

Purpose and Scope

The objective is to detect and deter money laundering, terrorist financing, fraud and account takeovers. The policy covers onboarding, verification, payments, account monitoring and closure.

All staff follow documented procedures and receive regular training. Controls are reviewed at least annually, or sooner if regulations change or if risks are identified.

Regulatory Basis

Procedures align with applicable AML and CTF laws, guidance from competent authorities and international best practice. Where local requirements are stricter, those rules prevail.

Customer Identification (KYC)

During registration or before certain features are enabled, users must complete identity checks. We may request government ID, proof of address, a selfie match and confirmation of payment ownership.

Required information can include:

• Full name and date of birth
• Residential address and nationality
• Payment method ownership proof
• Live facial match or liveness confirmation

Enhanced Due Diligence (EDD)

Higher risk profiles may trigger additional verification. Examples include unusual transaction patterns, large cumulative deposits, mismatched details or complex payment routes.

EDD can involve independent data sources, additional documents, proof of income, video verification or limits while checks are pending. Failure to complete EDD can lead to restricted access.

Ongoing Monitoring

Accounts are monitored for unusual activity from first log in onwards. Triggers include velocity of deposits, rapid withdrawal cycles and inconsistent device or location patterns.

• Automated alerts review transactions and changes to personal data
• Manual reviews confirm context and request clarifications when needed
• Temporary limits can apply until the review is finished

Monitoring outcomes are recorded, and controls are adjusted when risk indicators evolve.

Source of Funds and Wealth

Where required, users must show how play is funded. Acceptable evidence includes recent payslips, tax statements, sale agreements or bank statements. Documents must be clear, current and show the user as owner.

Reporting and Record-Keeping

Suspicious behavior is reported to the competent authority when obligations apply. Users are not informed when a report is made. We keep identification data, transaction logs and review notes for the period required by law.

Records are stored securely and are available only to authorised personnel. After the retention period they are deleted or anonymised.

Sanctions and PEP Screening

All accounts are screened against sanctions and politically exposed person databases. Matches lead to further checks or refusal to provide services. Screening is repeated on a regular schedule.

Data Protection and Retention

Personal data collected for AML and KYC is processed for lawful purposes only. Access is strictly limited and protected by encryption, secure storage and audit trails.

Retention periods follow legal requirements. Users may exercise applicable data rights, subject to cases where we must keep data to meet legal obligations.

Access, Login, and Account Controls

We may require two factor authentication, device trust prompts or step-up verification at sign in. Multiple failed attempts, location changes or unusual devices can trigger temporary holds until identity is confirmed. Accounts found in breach of this policy can be limited or closed.

Changes to This Policy

This policy may be updated to reflect legal or operational changes. The latest version is published on freshbetlogin.com. Continued use of the site after an update means acceptance of the revised terms.